Privacy Policy for Golden Trauma Therapy
Introduction
Welcome to https://golden-trauma-therapy.denvermentalhealthcare.com (henceforth referred to as “Golden Trauma Therapy,” “we,” or “our”). We are dedicated to maintaining the privacy and security of your personal information. This comprehensive Privacy Policy explains how we handle data when you interact with our website, applications, services, and products, ensuring compliance with various global privacy regulations, including but not limited to:
- Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
- Quebec Law 25
- General Data Protection Regulation (GDPR) of the European Union
- Brazil’s Lei Geral de Proteção de Dados (LGPD)
- California’s Consumer Privacy Act (CCPA/CPRA)
- Colorado’s Consumer Protection Act (CPA)
- Utah’s Consumer Sales and Service Act (UCPA)
- Connecticut’s ConnectiCut Data Protection Act (CTDPA)
- Virginia’s Consumer Data Protection Act (VCDPA)
- South Africa’s Protection of Personal Information Act (POPIA)
Scope
This Privacy Policy applies to all aspects of our online presence, including:
- Our official website at https://golden-trauma-therapy.denvermentalhealthcare.com.
- Any mobile applications or services we offer, linked to this policy.
- Interactions with our team through phone calls, emails, text messages, or other communication channels.
- Your visits to our websites and the pages you access.
Important Note: This policy does not extend to third-party platforms, applications, products, or services that you may access through links on our site. These entities have their own privacy policies, and we encourage you to review them before providing any personal data.
Processing Activities
When you engage with Golden Trauma Therapy in the ways mentioned above, we perform various processing activities, which include:
- Account Creation: If you sign up for an account on our platform, we collect your name, contact information, and other details necessary for providing our services.
- Payment Processing: When making a purchase or subscription, we gather payment information to facilitate transactions securely.
- Communication: We may reach out to you via email, calls, or text messages with newsletters, promotional offers, or service updates.
Personal Data Collection
We collect several types of personal data to enhance your experience and provide tailored services:
- Account Information: This includes your login credentials, user preferences, and profile details.
- Payment Information: Credit card numbers, billing addresses, and payment history for secure transactions.
- Financial and Purchase Data: Details about your purchases, order history, and financial records (when applicable).
- Mobile Device Identifiers: Unique identifiers from your mobile device to personalize content and ads.
- Location Data: Your geographic location when you interact with our services, used to provide relevant local information.
- Feedback and Reviews: Submitted reviews, ratings, and comments to improve our services.
- Social Media Information: When you connect or share content from our platform on social media, we may collect data from those platforms (subject to their privacy policies).
- Product Interest: Information about the products you view, search for, or purchase, to provide personalized recommendations.
We obtain this data through direct user input, automatic collection by our systems, and third-party providers.
Cookies and Tracking Technologies
To enhance your experience and improve our services:
- Cookies: We use cookies (small text files stored on your device) for several purposes, including remembering your preferences, understanding user behavior, and providing personalized content. Cookies can be categorized as Strictly Necessary, Preferences, Analytics, or Marketing. You can manage non-essential cookies through our Cookie Manager.
- Tracking Pixels: These are small transparent images embedded in emails or web pages to track opening rates or user interaction with content.
- Web Beacons: Similar to tracking pixels, web beacons help us monitor website traffic and user behavior.
Retention and Deletion of Data
We retain personal data for as long as necessary to fulfill the purposes it was collected for, including:
- Providing and improving our services
- Complying with legal requirements
- Protecting our rights and interests
Once the data is no longer required, we securely delete or anonymize it.
Security Measures
We implement robust security measures to safeguard your personal data from unauthorized access, use, disclosure, alteration, or destruction:
- Encryption: We use encryption for data at rest (stored data) and in transit (data being transmitted).
- Secure Third-Party Processing: We engage reputable third parties to process data on our behalf, ensuring they adhere to strict security standards.
- Regular Audits: Periodic security audits help us identify vulnerabilities and maintain a secure environment.
Children’s Privacy
Our services are not intended for children under 18 years old. We do not knowingly collect or store personal data from minors without parental consent, in compliance with applicable laws.
Your Rights (Data Subject Rights)
Depending on your location and local privacy laws, you may have certain rights regarding your personal data:
- Access: Request access to the personal data we hold about you.
- Rectification: Ask us to correct or update inaccurate or incomplete personal information.
- Erasure (Right to be Forgotten): Demand the deletion of your data in specific circumstances.
- Restriction: Limit our processing of your data while we verify or dispute its accuracy.
- Portability: Receive your personal data in a structured, commonly used format and transfer it to another controller.
- Objection: Object to the processing of your data for specific purposes (e.g., marketing).
- Non-Discrimination: Assert your right to be treated fairly and without discrimination when exercising certain data subject rights.
- File Appeals/Complaints: Contact us or relevant supervisory authorities if you believe your privacy rights have been infringed.
To exercise these rights, please contact our Data Privacy Team at:
- Email: [email protected]
- Postal Mail: Golden Trauma Therapy, Privacy Team, [Address], [City, State, ZIP Code]
Changes to Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any modifications will be posted on this page with an updated effective date. We encourage you to review this policy periodically for the latest information.
Contact Information
For any questions, clarifications, or data-related requests:
- Email: [email protected]
- Postal Mail: Golden Trauma Therapy, [Address], [City, State, ZIP Code]
We value your trust in our privacy practices and are committed to protecting your personal information.